FAQ'S

Where are your sofas made?

Made in California!

What are your sofas made of?

At Urban Fusion Decor we take pride in the craftsmanship of how our sofas are made. Our frames are made with Kiln Dried  solid wood , Sinuous springs built into frame of sofa, 2lb medium density foam ( no flame retardants ), Solid hardwood legs.

I don't live in San Diego, can I still purchase one your sofas/sectionals ?

YES! and we can ship anywhere within the 48 contiguous states for an amazing price of $499 !!  

How much does delivery cost?

Local White Glove Delivery is a flat $75 anywhere in San Diego and most of San Diego County.

Los Angeles and Orange County white glove delivery is only $199 !

Other areas in California will cost a little bit more, but will never exceed $399,

please call with any questions and we will get you the best delivery rate we can!

We offer nationwide White Glove Delivery within the 48 contiguous states for an amazing price of $499 !!

 What does delivery consist of

Our delivery is complete white glove delivery. The delivery service will bring your new piece into your room of choice, unwrap and set in place for you. All you have to do is enjoy! (Our white glove delivery service does not include going through windows, over balconies, or removing any old furniture items).

 What if I miss my delivery window? 

If you schedule a delivery and are not home due to ...well...anything, you will be responsible for paying  for the return delivery to your home. So please, just make sure you can be home for your delivery, so you don't have to pay!

Are the products under warranty? 

YES ! Our factory offers a Lifetime Warranty on the frames of our sofas. 

 Once I order, how long will it be until I receive my items?

Custom upholstery orders will be processed immediately and production time generally takes 1-3 weeks.

Hard goods such as tables, coffee tables, tv stands etc generally ship within 5-10 days

Transit time to your home can be an additional 1-2 weeks depending where you are located and when you are available to accept delivery.

If you are located in San Diego or Los Angeles, you can generally have your item delivered in home in 3-5 business days after it is produced.

*Overall, most customers are enjoying their new item in their homes within 3 - 4 weeks even if you are outside of California.